Services

Assessments

Often companies implement CA Clarity and the deployment loses steam or support. We offer a free ½ day assessment where we come onsite and review your PPM processes and use of CA Clarity. We then will present back a few days later our thoughts and recommendations on how to revitalize your user base and expand your use of the application.

You can view some sample assessment deliverables here... Example 1 Example 2

CA Clarity Configuration and Implementation Projects

We provide resources who can assist or lead CA Clarity projects including:

Installations
Upgrades
Functional Expansions
Business Process Re-engineering
Structured CA Clarity training

We provide resources that have practical experience as both consultants and former users in:

Demand Management
Project/Program Management
Resource Management
Portfolio Management
Financial Management

Our technical resources are experts in the CA Clarity data model and studio tools from versions 7 - 12, but more importantly they understand the big picture of what PPM processes along with tools can do for an organization. With that overall view of the goals of the initiative they provide technical services to:

Create meaningful portlets
Develop workflow processes to automate and enforce PPM processes
Build reports for distribution of information to users outside of CA Clarity.
Train internal support staff to ensure the effort can be supported after the project is complete

Project Management Mentoring/Support

Project managers are a key user group in a successful deployment, and often companies do not dedicate the resources required to help PMs. We provide project management experts who understand the principles and skills needed to effectively manage projects with CA Clarity. Our resources have years of experience managing large complex programs and projects; they can relate to and motivate internal project management resources to see the importance of an automated solution. We will help improve the effectiveness of scheduling projects who use:

CA Clarity and MSP
CA Clarity and Open Workbench
CA Clarity – scheduling in the browser

CA Clarity Support Services

Some companies cannot afford to staff CA Clarity experts internally or they just need help at peak time for CA Clarity support. In those cases, we provide remote ongoing maintenance and support of your Clarity installation at a price that is cost effective. Outsourcing some of the “normal” tasks for Clarity support gives firms the flexibility to deploy internal resources on higher value-add tasks while still reducing the overall cost of maintaining the application. By outsourcing the support services to Rego Consulting, firms will receive the benefit of highly skilled Clarity configuration resources who have expertise in configuration as well as Clarity usage. Our Clarity support services include:

CA Case management
User questions and issue diagnostics
Small enhancements
Monitoring errors in processes and jobs
User administration
Upgrade installation and testing
Semi-annual onsite visits to discuss roadmap and set direction